Articles on: Troubleshooting

How do I solve stalled payouts with the "TaxType Field is Mandatory" error?

If you attempt to map to a general ledger account that has been archived or renamed on Xero, the payout will stall and you will see the "TaxType Field is Mandatory" error.

In those cases, please ensure that you correct the code mappings to GL accounts as they are named in Xero. Once you do this, feel free to get in touch with us over Live Chat and we'll reset the payouts for them to get sent.

Updated on: 08/08/2022

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