Articles on: Troubleshooting

How do I delete Reconcile.ly (invoices) entries in Xero?

Should you need to delete or remove an invoice from your Xero for any reason, you can do this on your own by simply finding the invoice in your Xero, clicking on 'Invoice Options'—> Void and confirming you wish to void the invoice.


If the payout/invoice has already been reconciled, then you will need to un-reconcile the transaction, and then follow the same process as above.


Optionally, you can let us know and we'll be happy to do that for you; we'd just need the invoice ID or reference numbers. You could export them all to a CSV or SLSX and send it to our support team, and we'll take care of this for you.


Having more questions? No worries, get in contact with us using the message icon on the lower right corner of this page.

Updated on: 18/08/2022

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