Articles on: Troubleshooting

How do I solve stalled payouts showing an "Account must be valid" error?

Account must be valid means that one of the accounts you have chosen in your mappings has been removed or archived in Xero.

So best to check they are all current first. Feel free to get in touch with us over Live Chat once you have corrected that and we will reset all those orders for you.

Updated on: 29/09/2022

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