Articles on: App Settings

Exclude orders by Gateway

Some merchants want to ensure that orders from certain gateways won't be sent to Xero. There are different reasons for this, and each merchant might need different exclusions. Fortunately, allows setting the app to easily stop some orders from being imported into Xero.

To skip over orders made from some gateways, go to the app settings -> 'Exclude Orders by Gateway' , and add all the Gateways you do NOT want to be sent to your accounting system.

You can select as many as you like here. Once done, we will make sure that orders processed through those payment gateways are not included in the Direct Orders.

Note: If we don't have your gateway option available, reach out, and we will be happy to add it for you.

Updated on: 20/09/2022

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