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12 articles in this collection
Written by
Team Reconcilely
How do I import orders older than 1 month?
Learn how to backdate orders and payouts older than 1 month.
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Written by
Team Reconcilely
Updated over a week ago
Why are my Amazon or eBay orders not being sent?
Sometimes orders which are created in Shopify via 3rd parties are not sent.
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Written by
Team Reconcilely
Updated over a week ago
Why does the contact created in Xero have a number in the name?
Learn why the contacts we create in Xero have the names they have.
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Written by
Team Reconcilely
Updated over a week ago
I can't find the correct account in the mappings?
Why some Xero accounts don't appear as an option to map to.
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Written by
Team Reconcilely
Updated over a week ago
When and how does data sync occur?
When we pull data from Shopify & Xero
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Written by
Team Reconcilely
Updated over a week ago
How do I reconcile sales data synced to Xero?
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Written by
Team Reconcilely
Updated over a week ago
What doesn’t Reconcile.ly do?
What does Reconcile.ly not do, that you need to do yourself
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Written by
Team Reconcilely
Updated over a week ago
How do we handle tax?
When and how tax is handled with Reconcile.ly
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Written by
Team Reconcilely
Updated over a week ago
Why doesn't every order from Shopify get sent to Xero?
The reason behind why we send 1 invoice for each payout, rather then every order placed.
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Written by
Team Reconcilely
Updated over a week ago
What happens if I have a negative payout balance in Shopify?
What to do if your payout is negative and your payment account has been debited
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Written by
Team Reconcilely
Updated over a week ago
Where do payouts from Shopify go when Reconcile.ly sends them to Xero
How to find your summarised invoices within Xero
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Written by
Team Reconcilely
Updated over a week ago
Reconcile.ly and the GDPR
Learn more about the GDPR & the privacy policy and your consent
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Written by
Team Reconcilely
Updated over a week ago