The EU General Data Protection Regulation (GDPR) will set a new standard for how companies use and protect EU citizens’ data. While this came into effect in May 2018, you will still be required to accept consent through our application
What is the GDPR?
GDPR stands for General Data Protection Regulation, a new privacy law that regulates the processing of personal data relating to individuals in the European Union. The GDPR strengthens the rights of individuals regarding their personal data and seeks to unify data protection laws across Europe.
When does GDPR come into effect?
GDPR came into effect on 25th May 2018.
The Data Reconcile.ly uses
Reconcile.ly currently integrates with Shopify & Xero in order to process your Shopify Accounting information. This section summarises what data those integrations use. These integrations are required in order for Reconcile.ly to function. Reconcile.ly connects to Shopify, and in addition will connect to either Xero, OR QuickBooks, depending on which platform you specify for your accounting.
When connecting to Xero
Company information (such as name, start date, country, currency)
Chart of Accounts
Invoices - for sales, and cost of goods sold
Credit Notes - when a payout balance is negative
Accounts - for default chart of account mappings
When connecting to Shopify
Payouts - sales, fees, charges refunds - no identifying customer information
Orders, returns, refunds and reimbursements - no identifying customer information
Nothing. Reconcile.ly is read only
Your personal information
Reconcile.ly stores information about users, accounts and payments.
Email address (required - for notifications) and optionally name, address, phone
Accounts have a display name (optional), and may have multiple Shopify store names associated with one account.
Accounts will have a company name - defined by Xero and company token (required for integration to accounting systems)
Company Address (optional - used for billing/invoicing)
Reconcile.ly stores a record of all payment transactions and events related to your subscription. For example: when you subscribe, make a payment, change plans or cancel a subscription. This is to ensure the service is provided at the appropriate plan level, for subscribed users, and to have a clear audit log should it be required for tax or accounting purposes or for customer service.
Third-party services used by Reconcile.ly
Intercom: For customer messaging & support live communication
Mailchimp: For customer newsletters and email marketing
Gmail: Email & communication
Google Docs - internal writing and collaboration