> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.reconcile.ly/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to stop the app subscription

You can stop the app subscription by uninstalling it since the recurring charges are managed by Shopify directly.

To uninstall the app, you just need to follow the instructions below:

1.  In your **Shopify Admin**, go to **Settings**
    
2.  Locate the **Apps and sales channel** and find **Reconcile.ly** in your app listing
    
3.  Click on the **Remove** option on the right side and confirm.
    

![](https://storage.crisp.chat/users/helpdesk/website/a80764ac90548800/637c6ed8-03fa-4296-86e6-87aefa_1v000wd.png)

This will remove the app from your Store Admin and automatically cancel your subscription. Therefore, this will stop all recurring charges as well.

If there's any feedback you'd like to share, we'd love to hear it.