> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.reconcile.ly/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Data flow

[Reconcile.ly](https://www.reconcile.ly/) only gets the minimum data we need from both your Xero and Shopify accounts.  
Below is a diagram that illustrates the data flow between Reconcile.ly, Shopify, and Xero:  

![](https://storage.crisp.chat/users/helpdesk/website/33d5708e2ce16800/34ea7c45-ab30-4a48-9a7e-e56ba5_1ofb2i0.jpeg)

[Reconcile.ly](https://www.reconcile.ly/) has access, but does not store any of your customers' personal data from Shopify.

### When does this occur?

[Reconcile.ly](https://www.reconcile.ly/) gets data from Shopify when you log in and as part of our background processing. Orders are pushed to us in real time.

[Reconcile.ly](https://www.reconcile.ly/) gets Xero data when you log in, and as you change settings in real time. We send data to Xero as part of our background processing.